It seems like every significant new start ends up with two or more threads being created. It makes it really confusing to follow as an incident develops and to know where to participate.
I know Discourse (the forum software) has an option to detect similar titles on the creation of a new thread. Maybe enabling that (if it’s disabled) would help? Or something in the topic header for each hotlist reminding people to check the category before posting?
Or maybe I’m confused between the IA and questions categories and someone can help me out there.