Login issues

Got the “You can’t log in as MedicDoug from that IP address” error starting about 1200 PDT today. Affecting both laptop macbook and W10 desktop. Both Firefox latest. No network changes here.
Logged in using my VPN ok.
Thanks.

2 Likes

Will look into it

Thanks. I’m able to log in normally this morning. (0715 PDT).

Hi, I’m seeing this now. On AT&T Fiber in Tuolumne County, CA.

got it also, danfromord.

changed my password and Im in for now.

I’ve been dealing with this for the last couple of weeks. Sometimes I can log in, and sometimes I can’t. One solution is not to log out when you aren’t using the site, but I prefer not to do that. And of course, I can’t leave a note here when I’m not able to log in.

Be sure to Clear your cache in the browser frequently.
That usually helps with login issues on many sites.
:cowboy_hat_face:

1 Like

Flyron, what does that mean in clear text?

Thanks Flyron…
I used the instruction here to clear my cache in Google Chrome. Where it says to click “More,” click the three vertical dots on the upper right of your screen.

It means cleaning up your plate and emptying the trash.

Go here and follow your browse:

httpshttps://its.uiowa.edu/support/article/719://its.uiowa.edu/support/article/719

I just had this happen the last 10 days. I went to So Cal and it didn’t work… then back north and all works now.